Dear Guests, welcome to Ticino!
even if the health emergency is over, we are pleased to inform you that our facility continues to comply with strict hygiene and safety standards.
Dolceresio Lugano Lake B&B is certified with the label “Clean&Safe” by Switzerland Tourism and guarantees guests a clean and safe stay.
For your information:
- All public areas and services are disinfected regularly.
- All handles, buttons and handrailing as well as the counter are disinfected carefully and frequently.
- All baskets in public areas are emptied regularly.
- Disinfectant is available in all areas of the hotel.
- We confirm that the staff on duty have no symptoms related to COVID-19.
- Housekeeping staff works with gloves which are thrown away after each use.
- You are invited to inform our property if, within 48 hours of your departure, you present symptoms of COVID-19: symptoms of an acute respiratory disease (acute respiratory illness (e.g. cough, sore throat, shortness of breath), or febrile feeling or muscle pain, or sudden loss of sense of smell or taste) or if you are declared positive for the virus.
For any need please consult the confederation’s website:
https://www.bag.admin.ch
https://ufsp-coronavirus.ch
We wish you a good stay and remain at your complete disposal.
Ariane Dorit Polli and Ilaria Rita Belluzzi